What is Torbay Food Alliance?
Toprbay Food Alliance isn't a single organisation, but a partnership of 10 community organisations, working together for the people of Torbay. Our members are Torquay Community Larder, Paignton Community Larder, PATH Torbay, Feed A Child Torbay, Eat That Frog, Rising Moments Community Project, Ellacombe Community Partnership, Riviera Life Storehouse, YES Brixham, and Brixham Foodbank.
We work very closely with the Torbay Community Helpline, which is run by Torbay Community Development Trust. We also work with other community partners, Torbay Council, and Torbay and South Devon NHS Foundation Trust. We believe that working in partnership will help us to do more and achieve better outcomes for people.
How do I access help from Torbay Food Alliance?
You can request help by calling the Torbay Community Helpline on 01803 446022 or by completing the online form at bit.ly/torbayhelpline. They will discuss your needs with you and then make a referral to us for food support if required. The Helpline is open 10am - 6pom Monday to Friday and 11.30 am - 12.30pm on Saturdays.
If you are already working with one of our agency partners, they may also be able to make a referral on your behalf. Our partners which are able to refer to us directly include:
Action for Children (Children's Centres), Age UK Torbay, 0-19 Health Visiting Service, Children's Services, Care and Support South West, Citizens Advice, Community Crisis Team at Torbay Hospital, Adult Social Care Teams, GP Practices, Devon Partnership Trust, Torbay Drug and Alcohol Service, Healthwatch Torbay, Torbay Family Intervention Team, IYSS, Step One, Wellbeing Co-ordinators, Torbay and South Devon NHS Foundation Trust, Torbay Carers Services
Why do we require a referral for food support?
It's important to us that people get help with the underlying reasons why they might be struggling to afford food. This could be to do with debt, benefits, housing, mental health, domestic abuse, or other reasons. The referral process helps to ensure that people can be connected with the right help, to get them back on your feet, so that they do not become dependent on food banks in the long term.
How long does it take to get support?
We encourage people to think ahead and not run out of food completely before seeking help. We aim to provide food the same day or the next day (depending on what time a referral is made, and the circumstances). We provide crisis food support for genuine emergencies.
Where does the food come from?